Computer Care

What is Included?

Protection for PCs, laptops & Mac

Domestic & General can protect your PCs, laptops and Macs, plus your printer and scanner for a small additional sum.

Advice at the end of the phone, 24 hours a day, 365 days a year

You can phone our dedicated helpline to arrange a repair at any time of the day or night.

Prompt and efficient repairs

Your PC will be repaired in your home the day after you phone us (if you call us before 10am). Your laptop or Mac will be picked up and returned by courier, with a three-day turnaround from the day of your call.

No hassle, no bills, no forms

If you need our help, simply call our helpline at any time of the day or night. We will put you in touch with a reliable repairer in your area. In most cases we will settle the costs directly with them so you won't even see a bill

Monitored and approved repairers

Our nationwide network of quality-approved repairers is monitored for quality by a dedicated department. Over 50,000 customer questionnaires are sent out to our customers every year, making sure we maintain the very highest standards for your repair.

Up to £1,000 per year in repairs

You can claim for up to £1,000 a year in repairs, and you can make as many claims as you need

Offer of a replacement

If your appliance can’t be repaired, we’ll offer you a replacement product (up to £1,000)

 

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