Extended Warranty
Extended Warranty
What is extended warranty?
A Domestic & General extended warranty upgrades the protection of your manufacturer's guarantee to up to five years.
When you have a problem, simply call our dedicated customer care team. Approved repairs will be carried out by our nationwide network of expert engineers at no additional charge to you.
Your product is still in guarantee
- Protection against breakdowns (including parts, labour and call-out)
- Repairs by manufacturer-approved engineers
- A UK customer care team available 365 days a year
- No product age limit on renewals
- Protection against damage caused by accident
- You could receive a brand-new replacement
if we can't fix it
Your product is out of guarantee
- Protection against breakdowns (including parts,
labour and call-out) - Repairs by manufacturer-approved engineers
- Access to a 24-hour UK call centre
- No product age limit on renewals
- You could receive a contribution towards a
replacement if we can't fix it
New and old appliances protected
We offer extended warranty protection for most major appliances up to 8 years old. Once you have purchased a protection plan, you can normally renew your plan for the life of your appliance.
No hassle, no bills, no forms
If you need our help, simply call our helpline at any time of the day or night. We will put you in touch with a reliable repairer in your area. In most cases we will settle the costs directly with them so you won't even need to see a bill.
Monitored and approved repairers
Our nationwide network of repairers is monitored for quality by a dedicated department. Over 350,000 customer questionnaires are sent out to our customers every year, making sure we maintain the very highest standards for your repair.
New for old protection
Extended warranty plans taken up during the manufacturer's guarantee period offer new for old protection. If we can't fix it and decide to replace it, you could receive a brand-new replacement appliance free of charge (excluding delivery and installation costs).
Damage caused by accidents
Protection against damage caused accidentally is included in extended warranties taken up while the appliance is under the manufacturer's guarantee.
