Boiler Protection

• Introduction
• In case of breakdown
• Plan summary
• Frequently asked questions
• Get a quote

Boiler Protection

In case of a Breakdown

1. If your central heating system fails or you have a boiler breakdown, call our 24 hour helpline on 08444 810 500* and our friendly customer service advisors will be happy to help. When you call, please have your boiler protection plan agreement number and a pen available.
2. If a repair is approved, the advisor will give you a contact number for an authorised boiler engineer in your area and a referral number.
3. Call the authorised repairer, quoting your referral number and arrange for them to come to repair your boiler or central heating system. Domestic & General usually take care of any costs (up to £1,500 a year) directly with the repairer, so you won't even see a bill.

More information on the benefits of a boiler protection plan

* Lines are open 365 days a year. Calls cost up to 5 pence a minute from a BT landline. Charges from mobiles and other providers may vary.