Heatguard
Summary of Protection
You will receive different benefits depending on the level of cover you choose for your boiler and central heating. The levels of cover are:
Silver
Pays for breakdown repairs to your boiler and controls. This includes call-out, parts and labour charges up to £1500 a year.
Silver Plus
Pays for breakdown repairs to your boiler, controls and system (radiators and exposed pipes). Includes call-out, parts and labour charges up to £1500 a year.
Gold
Pays for breakdown repairs to your boiler and controls. PLUS includes an annual service*. Includes call-out, parts and labour charges up to £1500 a year.
More information on central heating services.
Platinum
Pays for breakdown repairs to your boiler, controls and system (radiators and exposed pipes). PLUS includes an annual service. Includes call-out, parts and labour charges up to £1500 a year.
At a glance
| |
Boiler |
Controls |
System (radiators and exposed pipes) |
Service included? |
| Silver |
v |
v |
|
|
| Silver Plus |
v |
v |
v |
|
| Gold |
v |
v |
|
v |
| Platinum |
v |
v |
v |
v |
All central heating and boiler breakdown plans will give you:
Quality-approved repairs
All work is carried out by quality-approved, CORGI-registered engineers.
No bills to pay
In most cases we’ll take care of the bill directly so there’s no need to pay and reclaim your money or fill in a claim form for your central heating or boiler breakdown.
Scale damage included
Even if it is scale that has caused your boiler to break down, you can still claim a repair.
Change your mind at any time
you can cancel at any time for a refund of the remaining months’ fee. Your plan will come into force 30 days after your application is processed.
What’s not included?
The boiler breakdown plan will not pay for:
- Accidental damage, theft, attempted theft, malicious damage or damage caused by fire or explosion;
- Labour charges for work outside our repairer's normal working hours;
- Costs arising from not being able to use your equipment;
- Hidden pipe work, gas pipes to the boiler and flues from the boiler;
- Large water cylinders holding more than 40 gallons (182 litres) or boilers with large heat outputs (exceeding 200,000 BTU/Hr 58.6KW input);
- Claims arising from any problem with the supply of electricity, gas, oil or water;
- Claims arising from sludge or blockages;
- Claims arising from clearing airlocks, balancing and venting radiators or work caused by equipment which is not installed correctly;
This is just a summary of the protection for central heating and boiler breakdown cover. Click here for full terms and conditions (PDF format):
Terms and Conditions PDF.
Underwritten by Domestic & General Insurance
PLC of Leicester House, 17 Leicester Street, Bedworth, Warwickshire,
CV12 8JP Registered No 485850 England Registered Office at Swan Court,
11 Worple Road,
Wimbledon,
SW19 4JS - A subsidiary of Domestic & General Group Limited. A member of the Association of British Insurers and the Financial
Ombudsman Service and whose business is regulated by the Financial Services
Authority.