Call our 24 hour helpline on 0870 242 7179* and our friendly customer service advisors will be happy to help you. When you call, please have your agreement number and a pen available.
The advisor will contact an authorised, approved repairer in your area on your behalf.
The authorised repairer will call you and arrange a repair. Domestic & General usually take care of any costs up to £1,000 directly with the repairer, so you won't even see a bill.